Day 240..#Organised Chaos!

English: Left: An original "fat" Pla...

English: Left: An original “fat” PlayStation 3 (PS3) console. This is a North American 60 GB model with hardware PlayStation 2 backwards compatibility, memory card readers and a chrome trim. Right: A 120 GB PS3 “Slim” model shown with a DualShock 3 controller. (Photo credit: Wikipedia)

I have twin cousins that are 9 years old (I don’t even know when they hit that grow so fast!)

They are boy/girl twins. We’ll call them James and Judy 😛

Yesterday, James asked my aunt if he could buy a game for his PlayStation 3. My aunt agreed, entered her card details and bought him the game. After that, she saved her details to the device to make it easier for the next time (if he asked again) and went back to doing the work around the house.

About an hour and a half later, she received a call from the manager of the Fraud Prevention Department at her bank asking her if she had been making certain transactions because there has been some unusual activity on her account. She told them that all she bought was one £20.oo game for James and that was that.

She went back into the living room, still on the phone to the bank; and James was there playing his game and she asked him what he’d done.

Unbeknownst to her, while she was doing the housework, James had seen some games that he liked and was ordering games by selecting, proceeding then completing the order, just assuming all of the games were free.

It was only when she received the phone call that she realised what he’d done. He started apologising profusely and even told his mum that he would speak to the bank if she wanted (awwww!)..and he was shaking because he was so scared!

He racked up a £675.50 bill in an hour and a half 😮 And because it was her son that ran up the bill, the bank said that they could not reimburse the money to her account.

It was an awkward there-is-steam-blowing-out-of-my-ears-but-I-know-you-didn’t-know-what-you-were-doing moment.

Moral of the story..don’t “remember card details” on PlayStation 3 consoles when you have kids in the house!

~ by originalapplejunkie on August 26, 2012.

10 Responses to “Day 240..#Organised Chaos!”

  1. wow, that is awful. i would think that they could do nothing, since it is a minor who made the purchases, the law can not make a minor pay.

  2. That is crazy!!!! I feel so bad for your aunt!

  3. Oh no – this is awful!!! I hope that she finds a way to get her money back. That’s just ridiculous!!! Surely she can get a refund from the website – i.e. accidental order/wrong item type of thing?

  4. Um, Happy birthday! And Christmas, and birthday, and Christmas, and birthday, and Christmas, for like, the next several years…. Poor thing. 🙂

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